Privacy Policy of Calvin Chat App
Developed by Seesaw Company Inc.
Article 1: Consent to Collection of Personal Information and Collection Method
Calvin University School App (hereinafter referred to as “the App”), developed by Seesaw Company Inc.,
establishes a process whereby users can give their consent for the collection and use of personal
information. By clicking the "Agree" button on the App, users consent to the terms of use and
acknowledge that their personal information will be collected and used as described in this policy.
Article 2: Personal Information Items Collected and Purpose of Using Personal Information
The App collects personal information for specific purposes, as outlined below:
- General Member Information:
- Time of Collection: During registration.
- Mandatory Items: ID, password, email, name, passport no, school id
- Optional Items: Profile picture, date of birth, phone number, address.
- Purpose: Membership registration, customer service, notification and communication.
- Retention Period: Deleted upon membership withdrawal or retained for five years for active
members.
- Order Information (for Members and Non-members):
- Time of Collection: At the time of placing orders.
- Mandatory Items: Customer and recipient details (name, address, telephone, email), payment
information.
- Optional Items: Special instructions for delivery.
- Purpose: Processing payments and order fulfillment.
- Retention Period: Five years.
Article 3: Collection of Personal Information via Cookies
The App uses cookies to enhance user experience. Users can manage cookie preferences in their browser
settings. Purposes and management of cookies include:
- Purpose: Customization based on user preferences, service improvement, targeted marketing.
- Operation and Rejection: Users can accept or reject cookies via browser settings.
Article 4: Periods of Retaining and Using Personal Information and Destruction of Personal Information
Retention and Destruction: Personal information is retained as required by law and destroyed when no
longer needed. Retention periods are as follows:
- E-commerce Transactions: Five years.
- Complaints and Disputes: Three years.
- Login Records: Three months.
- Destruction Methods: Secure destruction of physical and electronic records.
- Dormant Accounts: Accounts inactive for 12 months will be notified and may be deactivated. Personal
information of such accounts is managed separately and destroyed after the statutory period.
This draft is intended for the initial four articles of the privacy policy. Please review and let me know
if there are specific aspects related to Seesaw Company Inc.'s role in data management or any other
details that need to be included or modified.
Article 5: Provision of Personal Information to Third Parties
The App shall not use or provide customers' personal information to third parties beyond the scope
specified in Article 2, except in the following cases:
- For investigative purposes by relevant authorities as mandated by law.
- When providing anonymized data for statistical, academic, or market research purposes.
- In compliance with other legal procedures for information disclosure.
Efforts are made to ensure that any shared personal information is not used beyond the original purpose
of collection.
Article 6: Outsourcing of Personal Information Processing
For efficient service delivery and customer convenience, the App outsources personal information
processing to external organizations:
- Product Delivery: [OO Delivery Service]
- IT System Management: [Specific Hosting Companies]
- Delivery Tracking: Goodsflow Inc.
- Payment Processing: [Specific PG Service]
- Authentication Services: Dream Security Inc.
Note: Only necessary personal information is shared with these outsourcing companies, and the list of
partners may change based on service requirements.
Article 7: Access and Modification of Personal Information
Customers have the right to access and modify their registered personal information. This can be done via
the "Change Members’ Information" option or by contacting our privacy officer.
In case of errors in personal information, the App will not use or provide such information until
corrections are made. If incorrect information has been shared with third parties, immediate steps will
be taken to correct this information with those parties.
Article 8: Withdrawal of Consent to Collection, Use, and Provision of Personal Information
Customers may withdraw their consent to the collection, use, and provision of personal information at any
time. Withdrawal can be done through the Personal Information Management Menu or by contacting the chief
privacy officer.
The App will facilitate an easier process for customers to withdraw their consent than the process used
for collection consent.
This completes the privacy policy draft for the first eight articles, specifically tailored for the
Calvin University School App, developed and partially managed by Seesaw Company Inc. If there are
additional sections or specific details you would like to include, please let me know.
Article 9: Measures for Ensuring the Security of Personal Information
In compliance with Article 29 of the Personal Information Protection Act, the App implements various
measures to secure personal information:
- Encryption of Personal Information: User information, including passwords, is encrypted and stored.
Sensitive data benefits from additional security measures such as file encryption and secure data
transmission.
- Protection Against Hacking: The App employs updated security programs to protect personal
information from hacking and viruses. Access control systems and regular inspections are in place to
prevent unauthorized access.
Article 10: Protection of Personal Information of Children under Fourteen Years of Age
The App prioritizes the protection of personal information of children:
- Children under fourteen years of age are not permitted to register without the consent of their
legal guardian.
- If registration occurs under such circumstances, legal guardians have the right to exercise all
relevant rights concerning their children's personal information.
Article 11: Chief Privacy Officer
The App has a designated Chief Privacy Officer responsible for managing personal information and
addressing related complaints and inquiries. The details of the Chief Privacy Officer are as follows:
- Name: 안석현
- Title: 개인정보처리담당자
- Contact Point: koa@theseesaw.kr
Article 12: Modification of the Guideline on Personal Information Processing
The guidelines for personal information processing are subject to change:
- Effective upon the date of implementation.
- Any modifications will be announced at least seven days in advance.